Privacy Policy

Effective date: August 8, 2025

This Privacy Policy explains how Pack Ladder ("we", "us") collects, uses, and shares information when you use our website and services.

Who we are
About Pack Ladder and how to contact us

Pack Ladder is a sole proprietorship (not yet registered) based in New York City, USA. You can reach us at[email protected].

Information we collect
What data we receive and why
  • Account information via Google Sign‑In: When you sign in with Google, we receive your basic profile and email address (as permitted by the provider and your settings).
  • User‑generated content: Content you create or upload, such as loadouts and gear details.
  • Usage information: Basic request/response information typical of web servers (e.g., IP address, user agent) and aggregated analytics via Vercel Analytics.
How we use your information
  • Provide, maintain, and improve the Service.
  • Authenticate you using Google OAuth.
  • Display and share user‑generated content you create.
  • Secure the Service, detect abuse, and troubleshoot issues.
  • Comply with legal obligations.
Legal bases (EEA/UK users)
  • Contract: We process necessary data to provide the Service.
  • Legitimate interests: Security, analytics, and improving the Service.
  • Consent: Where required, such as with certain cookies or provider permissions.
Sharing and processors
We do not sell personal data

We share personal information with service providers who process it on our behalf to operate and improve the Service. These include:

  • Hosting and infrastructure providers
  • Authentication and identity providers
  • Analytics providers

We may update our service providers as our Service evolves. Providers may process data in the United States or other locations. We take steps to ensure appropriate safeguards for international transfers as required by law.

Affiliate and third‑party links

Users may include third‑party or affiliate links in their content. Pack Ladder does not operate these links and is not responsible for third‑party sites or affiliate programs operated by users. Visiting third‑party sites is at your discretion and governed by their policies.

Data retention

We retain your account data and content for as long as your account is active or as needed to provide the Service. You may request account deletion at any time by emailing[email protected]. We may retain certain information as required by law, to resolve disputes, or to enforce our agreements. Analytics and logs may be retained per our providers’ default practices.

Your rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal data, and to object to or restrict certain processing. To exercise rights, contact us at[email protected].

Children’s privacy

The Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us to request deletion.

Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.

Governing law

This Policy is governed by the laws of the State of New York, USA, without regard to conflict of laws principles.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date.

Contact

Questions or requests? Email us at[email protected].